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Quality King

THE ECONOMIC TIME NEW DELHI THURSDAY 9 FEB 1995

Quality King

IF you don’t know Dr Madhav Mehra, your quality coefficient must be pretty low. For this ex-bureaucrat is known as the Quality King of India and is teaching his corporate brethren several lessons in quality. Mehra has been flirting with quality since he was director efficiency bureau , a little known department of the Indian Railways. But that was more than a decade ago. In 1986 he got into the quality business full time on completing, his Ph.D from London. He began by setting up Quality Management International in London. Soon the Institute of Directors, London, asked him to reactivate the Indian chapter.Mehra soon became chairman of the NQA Quality System Registrar Ltd, the institute that certifies companies with ISO 9000. The institute has an office in London and one in Delhi. With clients like ONGC, Ranbaxy and Kirloskars, what does Mehra think of Indian industry’s efforts to show its best quality profile?” Most of it is still lip service,” he maintains, Well, awareness for the industry means big bucks for those that dish out the quality medicals, with each seminar costing about Rs. 17,500 per delegate and each ISO certificate coming with a price tag of Rs. 1 to Rs. 2 lakh each. Quality sure is good business! Versatile CEO also pen poetry, is a freelance photographer and conducts advertising workshops, besides lecturing in business schools. A week after his recent appointment as CEO of Anthem Communications, Dhondhy himself has a far more creative explanation. “Every person, once in his lifetime, gets in opportunity to ‘make things happen’. To me it came as an offer to help Anthem take off.” To do this, he plans to immediately expose the agency to a few big accounts and secure an equity-based partnership with a major international agency. Whether Dhondhy can pull it off remains to be seen.

Navroj Dhodhy

Vangal’s latest coup

HE’S extremely press savvy, and his grit comes from the trouble his competition gave him not to mention the press. Or so the competition will tell you. For Ramesh Vangal, the late 80’s and early 90’s must have been one blazing summer after another as the man heading Pepsi’s beverage business in India. Now he’s moved to cooler climes, or so it seems.Occasionally he’ll admit, “Ramesh Chauhan tested my mettle in India, no doubt.”With the Parle war behind him, Vangal has another coup: he has been appointed for Pepsi

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TESTIMONIALS

"Dr Madhav Mehra is a phenomenon, nothing describes him better."

Ola Ullsten, Former Prime Minister of Sweden at the 8th World Congress on Environment Management, Palampur, 2006"

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Dr Mehra, I just read your commentary on Satyam....You made one of the wisest observations on board failures I've ever read - "It is difficult to understand something when your salary depends on not understanding it".Brilliant!

Ralph Ward, Boardroom Insider

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"Dr Madhav Mehra, has played a significant role to bring about a change in the mindset of the corporate world. India will remember him as a great pioneer who foresaw such a need and strove for inculcating a culture of quality in all spheres of activity."

S S H Rehman Executive Director, ITC Group of Hotels

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"I have known Dr Mehra for the last 8 years in my capacity as the Chairman of the Centre for Social Responsibility,..... Chairman of the S.M. Charitable Trust . I am amazed by the energy, enthusiasm and dedication that he brings to every idea he promotes."

P.N. Bhagwati, Former Chief Justice of India

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"Rarely does one come across a legend like Madhav Mehra. I have witnessed his dedication everywhere: building community centres for gaddies of Dhauladhar, hospital and school for slum dwellers in Delhi and addressing corporates on the social role of their business."

Dr Sahib Singh, Ex-Chief Minister, speaking at SM Medical Centre, 13.04.04"

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"Had Dr Madhav Mehra just been the founder of the IOD, that in itself would have been a piece of work tat the present and future generations would cherish. But by establising so many other organisations, he has really ensured that we respect him as a pioneering figure of all te good that Indian business is striving for."

Javed Husain, Professor and former Dean of Engineering

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"Address of Dr Mehra was a unique experience. I aspire to listen to him again and wish Dr Mehra can find time to address youth in the colleges."

MK Yadav, Hindustan Zinc LTD

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"Dr Mehra has given a unique dimension to CSR. His interpretation is particularly relevant to us and we must invite him once again to address our top executives"

Hon'ble Carlton Davis, head of Jamaica's Civil Service"

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"Dr Mehra's passion comes alive from his speeches"

Uma Arora, Chairman Idam Learning

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"Dr Madhav Mehra's keynote address was the most thought provoking"

N A Patil & R B Rajpune

"Dr Madhav Mehra is a phenomenon, nothing describes him better."

Ola Ullsten, Former Prime Minister of Sweden at the 8th World Congress on Environment Management, Palampur, 2006"

------------------------------------------------

Ralph Ward, Boardroom Insider

------------------------------------------------

S S H Rehman Executive Director, ITC Group of Hotels

--------------------------------------------

P.N. Bhagwati, Former Chief Justice of India

------------------------------------------------

Dr Sahib Singh, Ex-Chief Minister, speaking at SM Medical Centre, 13.04.04"

------------------------------------------------

Javed Husain, Professor and former Dean of Engineering

------------------------------------------------

"Address of Dr Mehra was a unique experience. I aspire to listen to him again and wish Dr Mehra can find time to address youth in the colleges."

MK Yadav, Hindustan Zinc LTD

------------------------------------------------

"Dr Mehra has given a unique dimension to CSR. His interpretation is particularly relevant to us and we must invite him once again to address our top executives"

Hon'ble Carlton Davis, head of Jamaica's Civil Service"

------------------------------------------------

"Dr Mehra's passion comes alive from his speeches"

Uma Arora, Chairman Idam Learning

------------------------------------------------

"Dr Madhav Mehra's keynote address was the most thought provoking"

N A Patil & R B Rajpune